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FAQ
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What is your refund/return policy?We take pride in our craft and will go to great lengths to ensure that the item you receive is exactly what you want. Because each of our items is custom made, built to order, the items cannot be returned for a refund. If you are unhappy with any aspect of your item upon receiving it, reach out and our team will work with you to resolve the issue to the best of our abilities.
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How long does it take before you ship our order?Our products, on average, take from 2 to 10 weeks, depending on the item, lead times vary, please contact us to get more details on custom built items.
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Where do you ship to?We ship to the United States.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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